Customer Representative Interview Questions

82,545 customer representative interview questions shared by candidates

In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
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Customer Service Representative (Teller)

Interviewed at Commonwealth Bank of Australia

3.6
Apr 3, 2016

In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .

How do you deal with a difficult customer? What would a sales man have to do to get you to buy a product? How would you explain a price differential to a customer? How did you deal with feedback from management? Why do you want to work for us?
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Customer Sales Representative

Interviewed at State Farm

3.4
Nov 24, 2016

How do you deal with a difficult customer? What would a sales man have to do to get you to buy a product? How would you explain a price differential to a customer? How did you deal with feedback from management? Why do you want to work for us?

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