If you look on Glassdoor, other people wrote the questions down. Just have them handy with the correct answer. Read the documentation they send you as you are asked about STAR and the leadership principles.
Customer Engineer Interview Questions
2,727 customer engineer interview questions shared by candidates
Nothing was very hard just past experiences with jobs and customer service issues and how they were resolved.
They asked me to tell them about myself, my background and work history.
An application is running slowly on Windows. What would you do to see what's going wrong?
There were 6 Pre-Qualify Questions; the 6th one was over my head and I didn't even write it down. 1. What is Spanning Tree? 2. What is IEE 802.1Q and what is it used for? 3. What is multicast? 4. From a SAN perspective, why is zoning typically implemented? 5. In a Linux Server environment, where is the log file directory located?
Given this network diagram, device A is receiving ICMP (type/code) messages (the type and code will vary by question or scenario). What could be causing these messages?
Ethics questions.
How do you work through difficult problems?
Please describe the layers of the OSI model.
"Describe the layers of the OSI model, provide an example of a protocol for each"
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