I was asked about my knowledge of the video format.
Customer Engagement Manager Interview Questions
100 customer engagement manager interview questions shared by candidates
They were interested in my experience creating and managing customer advisory boards and in how to engage customers. I think they were digging for information.
They asked how I would manage an enterprise AI implementation from scoping through delivery while keeping both customer expectations and engineering timelines aligned.
Are you interested in this position?
During the opening of my presentation (which they scripted to be a company intro presentation) I was interrupted and a panel member said "Platform, platform, platform. Yes, we get it. Everyone talks about the platform. You have a client who has 60k endpoints and has only deployed half. Your renewal is due in 90 days. They aren't deploying just because...departments are being lazy or for political reasons. Where's the value?! What are you going to do?!"
"What you think are the duties for this position?"
What is your best work experience?
Where do you see yourself in 2 years with Petsmart?
"Are you able to pay for your travel to come to the regional and national trainings this year?"
"What brings us to this conversation?"
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