They were friendly and nice. they just explained the duties and went over my resume and previous jobs that I had worked
Customer Contact Interview Questions
2,051 customer contact interview questions shared by candidates
Name a time when you were faced with an upset customer and how did you deal with the situation?
You will be taking up to 40 calls a day how would you deal with this and overcome any stress?
Caso de resolución de una reclamación
How would you handle a certain situation
What does attendance look like for an employee? How well do you pay attention to detail?
Why do you want to join the OneSource Virtual team?
Describe a time you had a difficult customer and how you provided quality customer service.
I was asked to talk about my responsibilities for my last two positions. Also, about the equipment and call center applications I have used.
Name a time a decision was made without a manger present. A time you had a 'difficult' customer/ situation. A time you over came something.
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