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Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
i was asked 10 questions.
Why do you want to work at M&S rather than [Other retailer]
do you have any experience in a customer facing role tell me a time you were a customer and received a good customer service experience .
asked situational questions such as "if there was a wet floor sign left out and your colleague forgot to take it away but there was a massive queue, what would you do"
How do you handle difficult customer?
What skills do you have which will enable you to complete the role?
What do you know about our company?
What else are you currently doing?
Tell us about a time you received good customer service, and how did this make you feel?
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