"Why do you want to work for Nordstrom?" "How do you stay positive in a negative situation?" "Which counter would you like to manage?" "Explain about a time when you had to deal with an unhappy customer." Basic "Explain a time when..." questions.
Counter Interview Questions
2,236 counter interview questions shared by candidates
What was the hardest customer service situation you have been in? How did you handle it? What was the outcome?
How do you handle competition?
Why do you want to work for Nordstroms?
Describe a time when you had to work/manage a team. Describe a time when you didn't meet a goal? What do you know about (enter your cosmetic line here) and the company values
Only had 3 questions none were difficult lol
Share some past experiences on how you dealt with an angry customer.
What previous customers service experience do you have?
What are you’re weakness points?
Introduce yourself and experience that you had
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