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Contact Client Interview Questions

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2,050 contact client interview questions shared by candidates

Including 4 multiple choice and 5 video questions: 1. about your proficiency in Cantonese 2. about your proficiency in Mandarin 3. how long about your customer service experience 4. comfortable with learning new software. 5. Experience in selling a product which the customer didm't need it 6. constructive feedback 7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 8. How to handle customers's rejection? 9. Handle multiple tasks while using computer software.
avatar

Customer Contact Agent

Interviewed at BMO Financial Group

3.8★
Apr 26, 2015

Including 4 multiple choice and 5 video questions: 1. about your proficiency in Cantonese 2. about your proficiency in Mandarin 3. how long about your customer service experience 4. comfortable with learning new software. 5. Experience in selling a product which the customer didm't need it 6. constructive feedback 7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 8. How to handle customers's rejection? 9. Handle multiple tasks while using computer software.

Including 4 multiple choice and 5 video questions: 1. about your proficiency in Cantonese 2. about your proficiency in Mandarin 3. how long about your customer service experience 4. comfortable with learning new software. 5. Experience in selling a product which the customer didm't need it 6. constructive feedback 7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 8. How to handle customers's rejection? 9. Handle multiple tasks while using computer software.
avatar

Customer Contact Agent

Interviewed at BMO Financial Group

3.8★
Mar 26, 2015

Including 4 multiple choice and 5 video questions: 1. about your proficiency in Cantonese 2. about your proficiency in Mandarin 3. how long about your customer service experience 4. comfortable with learning new software. 5. Experience in selling a product which the customer didm't need it 6. constructive feedback 7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 8. How to handle customers's rejection? 9. Handle multiple tasks while using computer software.

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