Most questions were about customer service, but the delve into honesty and integrity, as well as your feelings on military roles.
Contact Center Representative Interview Questions
969 contact center representative interview questions shared by candidates
Tell me about a time when you failed as a leader?
Are you hungry (to make money)?
Why should we hire you?
Phone Interview: Are you okay with a high-structured work schedule? Are you open to feedback? What is your ur previous work history? Qualities? Computer software experience?
Automated Interview: Do you have call center, retail or face to face experience? Tell us about it.
Automated Interview: Are you a fluent English/Spanish speaking bilingual individual?
Automated Interview: Do you understand that no days off are guaranteed within the first 90 days of employment?
What is your 30/60/90 day plan if selected for this role?
They asked the usual questions about customer service, what motivates you, etc.
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