Typical interview questions about sales. They claim they want A Players with a proven track record so they can penetrate the US market since none of us have ever heard of them here. It is a farce. Stay at your current company. If they cannot be honest during the interview process with people, then the big lies come after you are there not only to you, but also to your prospects!
Why do you want to work as a Contact Center Representative?
What are my weeknesses?
Why do I want the role at rentokil
Your past experience & KRAs
Specifically all of the "feared" questions. "Tell me about a time when you disagreed with a supervisors methods hat you didn't agree with and how did you react.
They assessed selected behaviours that they outlined prior to the interview. The interview consisted of pre-recorded videos of recruiters asking questions, followed by 4 minutes to prepare and 3 minutes to answer. They started with non-scored warm-up question, which for me was "What's your comfort food?" - a bit strange, but I guess it's just to get comfortable recording. This was followed by 3 scored questions: Tell us about a time you performed to a high standard, Describe making changes to your workflow to meet a deadline, and Tell us about a time you had to deliver a negative message to someone.
What makes you a good fit for this position?
What book did you read recently?
Why do you want to work here? Tell us about your experience with high volume of phone calls?
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