They asked me specific question about the call center software I have used in the past.
Contact Center Agent Interview Questions
969 contact center agent interview questions shared by candidates
Explain a stressful situation you had with a customer and how did you handle it.
About past experience
How much square ft of pizza is consumed in the US every year
How did you know about this position?
They asked me what I thought my strengths and weaknesses are.
What skills do I believe this job requires
What skills from your previous role can you transfer over to First bank?
There really wasn't any for me..but I am naturally good with conversing with people and building relationships with customers.
what do you do to contribute to a team success?
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