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Community Manager Interview Questions

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Community Manager Interview Questions

Un community manager se encarga de interactuar en las redes con los seguidores de una determinada empresa u organización. Deberás demostrar un profundo conocimiento de las comunidades en línea, de las tendencias emergentes y de los principios de marketing, así como unas habilidades de comunicación y de gestión de proyectos excepcionales.

Preguntas de entrevista más frecuentes para community manager y cómo responderlas

Question 1

Pregunta n.º 1: ¿Qué aspectos de esta función te resultan más atractivos?

How to answer
Respuesta recomendada: Explica por qué te gustaría trabajar para esta empresa. Detalla en qué aspectos coincide tu visión con los valores de la marca. En tu respuesta, transmite entusiasmo por participar en la estrategia de crecimiento de la empresa a través de sus redes sociales. Documéntate y demuestra que posees un profundo conocimiento de la visión y de la estrategia de marca de la empresa.
Question 2

Pregunta n.º 2: ¿Qué haces para mantenerte al día de las últimas tendencias de consumo?

How to answer
Respuesta recomendada: Explica qué haces para investigar activamente las nuevas tendencias y tecnologías y para identificar el potencial de mercado. No olvides relacionar también esta respuesta con la visión de la empresa y destacar que utilizas una estrategia integral que incluye todas las redes.
Question 3

Pregunta n.º 3: ¿Qué herramientas utilizas a diario?

How to answer
Respuesta recomendada: Aprovecha la oportunidad para demostrar tus habilidades organizativas y de gestión. Si bien muchas de las responsabilidades de un community manager son reactivas, debes demostrar que también eres capaz de elaborar y ejecutar planes, analizar resultados y repetir nuevos proyectos. Habla de las herramientas que sueles utilizar para realizar estudios y gestionar proyectos de manera integral.

4,818 community manager interview questions shared by candidates

Overall the process was very fast. I passed the HR screening and homework assignments and was quickly scheduled for a telephone interview with the hiring manager. It was brief (about 30 minutes) but I was invited to meet the team a few days later. The overall in person experience was mixed. I met with three Comm Ops Managers and two seemed to have reviewed my resume. The third person came in seemingly unprepared and I spent most of our short time together summarizing my work experience. The job description includes a variety of tasks and responsibilities but I believe the Comm Ops Managers are heavily focused on widget resolution. They couldn't give me clear examples of how they use data to reduce issues in the future and they don't seem interested in developing training for drivers/customers. At the conclusion of my interviews I met with the hiring manager and she was pleasant but trying to multi-task on her computer. She wanted to know about my interview experience and asked if I had any questions. She positively commented on my fluency in another language and how it could directly help them in addressing support issues in that language. However a day later I was told I wasn't a match with the group and my candidacy ended... Needless to say I switched to Lyft later that afternoon ;)
avatar

Community Operations Manager

Interviewed at Uber

3.7★
May 17, 2015

Overall the process was very fast. I passed the HR screening and homework assignments and was quickly scheduled for a telephone interview with the hiring manager. It was brief (about 30 minutes) but I was invited to meet the team a few days later. The overall in person experience was mixed. I met with three Comm Ops Managers and two seemed to have reviewed my resume. The third person came in seemingly unprepared and I spent most of our short time together summarizing my work experience. The job description includes a variety of tasks and responsibilities but I believe the Comm Ops Managers are heavily focused on widget resolution. They couldn't give me clear examples of how they use data to reduce issues in the future and they don't seem interested in developing training for drivers/customers. At the conclusion of my interviews I met with the hiring manager and she was pleasant but trying to multi-task on her computer. She wanted to know about my interview experience and asked if I had any questions. She positively commented on my fluency in another language and how it could directly help them in addressing support issues in that language. However a day later I was told I wasn't a match with the group and my candidacy ended... Needless to say I switched to Lyft later that afternoon ;)

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