Describe how you would handle a supervisor giving you advice to handle future calls
Client Service Representative Interview Questions
76,208 client service representative interview questions shared by candidates
What is your spirit animal?
I had to answer questions like: What would I do if my power went out, What would I do if I didn't immediately know how to solve a customers problem? What did I do to calm down an irate customer? And at what point in time did I have to sell something to a customer. All of my responses had to be recorded. Very simple, and I hope training will be okay. I will update to speak about that after it's over.
I was asked what made want to work at PNC, my experience with banking, how would I handle various customers coming into the branch at the time be it good or bad and my approach with B2B sales.
If a customer calls in and does not have a DVR receiver, how would you pitch the sale to them?
how many your salary in a one year and six months
Why do you want to work for us?
What is your availability?
Tell about a difficult situation and how you overcame it.
What brought you to oklahoma
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