Describe an event where you had to deal with an unhappy customer and how you handled it.
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A lot of the basic STAR questions. Such as how did you react when dealing with an angry customer & how did you make the situation better. Name a time you went above & beyond for a customer. Why medtronics?
Oque que eu para o meu futuro
Shift timings flexibility
A scenario on how you handle a customer
Asked questions about what community means to me, what customer service means, why I was interested in working for WSECU. Two role playing questions.A time you went above and beyond. A time you dealt with difficult guest.
How many days per year are acceptable to call in sick?
What experience do you have?
Describe a time when you had to multitask a heavy workload and how did you manage it?
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