Mostly about the experience I had with the job.
Call Centre Customer Representative Interview Questions
689 call centre customer representative interview questions shared by candidates
How long can I commit until, holiday plans, etc
What is customer excellence and how ensures CBA vision?
Ana called and asked about CBA credit card offerings. What three questions you will ask her before giving information?
Tell us more about yourself.
How I manage a difficult situation.
What is your strength and weakness?
What are you looking for in a work environment?
The interview i had was set up to be a flowing conversation, more than a set of questions, asking me about myself and how i came to be there. The interviews now can vary greatly so it is hard to give an example of a typical question.
Where do you see yourself in 5 years
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