The interview questions where behavioral and you can't use your own experiences. They give you an example and you have to tell them how you would react to it. Concentrates on sales and customer retention.
Call Center Representative Interview Questions
9,664 call center representative interview questions shared by candidates
Why should we hire you?
Porquê escolher a Teleperformance? E qual a expectativa sobre a mesma?
How can i sell a product to a costumer?
What was my expected salary package
One of the key things they asked me during the final interview was to do a mock chat with a customer. In the scenario, the customer was inquiring about the status of their package or order. The goal was to see how I would respond professionally, provide clear information, and show empathy while handling the inquiry in a calm and helpful manner.
Would I be comfortable up selling.
Asked why I was a good fit for the company/why should they hire me.
Digitar um testo pré estabelecido
Por que largou o último emprego?
Viewing 751 - 760 interview questions