Bilingual Interview Questions

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The "interviewer" asked me to explain a specific time when a computer system went down, and how I handled the customer. I explained what I usually do in general, but he required a specific customer at a specific time. All the questions wanted a single incident, and they seemed not to care at all about my overall philosophy concerning customer service and work ethic.
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Bilingual Customer Service Representative

Interviewed at UScellular

4.2
Jan 26, 2015

The "interviewer" asked me to explain a specific time when a computer system went down, and how I handled the customer. I explained what I usually do in general, but he required a specific customer at a specific time. All the questions wanted a single incident, and they seemed not to care at all about my overall philosophy concerning customer service and work ethic.

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