Tell me about a time that you were provided exceptional customer service and what made it exceptional? Tell me about a time that you dealt with a difficult customer and what you did. Tell me what you would do if you had a customer come to you with a complaint? Why do you want to work for Starbucks?
Why do you want to work for Starbucks?
What do you do when a customer is being difficult?
In light of all your skills, being a bit overqualified, and also as compared to choosing other retail companies, why Starbucks?
Why do you want to work at Starbucks?
What was your past experience?
Tell me about a time when a coworker didn't follow proper work procedures, how you handled it, and what were the results.
What is a big goal for you?
Where fo u see yourself in 5 years.
What is your biggest weakness?
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