Name a time you dealt with a angry customer how did you handle it?
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Experience with computers and programs, and hours spent on the internet per day.
Name a time you provided excellent customer service to an upset customer.
Describe a situation in which you were able to resolve the complaint of an angry customer.
Name a time you dealt with an upset customer and how did you handle it
Why did you choose OCBC?
Was asked to sell a bottle of water to the interviewer.
There really weren't any difficult questions. It was just the usual tell me a little about yourself, previous work experience and tell me about a time you had a problem with a customer and how did you handle it type of questions.
They make you do a sales pitch in your hiring interview in front of probably 20 people
I don't recall the most difficult question, for the questions were straightforward.
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