Describe a situation where you had to deal with an mad or tough customer and how did you deal with the situation.
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Most confounding question, " Why didn't I apply for a Bank Mgr. position?" by 2nd 1st VP.
What can you do to uncover customer needs when the customer has already told you what is they came in for?
what would you do if you are facing a problem with a customer and don't know how to proceed ?
What is great customer service?
how experienced are you in customer service
Why do you choose chase bank?
What leadership skills do you possess
Do you enjoy working with people?
Long term goals
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