Why do you want to work for Travelers?
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Describe a situation where you have to deliver less than desirable news to a customer.
Why do you want to change positions?
Behavioral
Describe a time when you needed feedback from a manager. What was the feedback that your manager gave you?
Describe a time you had to deliver bad news to a customer.
Describe a time you had to have a hard conversation with the customer?
What is your salary range?
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Describe a situation where a customer was extremely angry and how you resolved it.
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