Why Apple?
At Home Advisor Interview Questions
957 at home advisor interview questions shared by candidates
How do you quickly build a customer's confidence in your ability to resolve their issue?
Roleplay: A customer has just left an Apple retail location and his phone was working while at the store, but now that he's home, nothing is working.
What is customer service to you?
How would you troubleshoot an external monitor that isn't working?
How would you handle a customer who has never owned an iPhone and looking for classes?
Describe a time you have different opinion with your boss and how to persuade your boss.
A customer can't connect their device to the WiFi or internet. How would you respond to/ help them?
Why you want to work for Apple.
Some questions were like: Can you work any hours between 8am - 11pm est? Also was told, this position starts off at $10 hourly(no matter what I saw online at other sites)and if I am willing to accept that?(they don't tell you that u are given more than 1 choice in salary like $10.50 plus $1k bonus after 6mos(as temp), or $11.00 hourly & then goes up to $11.50 + benefits if hired on, etc(plus crazy over time). Oh, and only was interviewed by 1 person & you get to choose who does the interview from a list of people they provide w/time slots and a calendar to pick what days and times work for you.
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