Describe a time when you had to accomplish several goals at one time. How did you prioritze? Who did you involve? What resources were available to you? What resources would you have preferred? What was the outcome? What would you do different in the future?
Tell me about a time when you had to...
How did you work with a partner (employee) who was struggling?
Variety of questions focused on Customer Service.
How would you respond to an upset customer?
Describe a time when you had to coach an employee pertaining to customer experience? Why would you like to work for Starbucks? What skills do you have that stand out/contribute to Starbucks?
Tell me about a time when you positively impacted your community?
Name an instance that you were overwhelmed and how did you handle it.
How was it working in a similar role at your prior employer?
What are you currently working on to improve you leadership skills?
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