Detail retail questions were asked and since I didn't have any retail experience, it made it harder to know what was expected
Assistant Store Director Interview Questions
4,561 assistant store director interview questions shared by candidates
Describe a time when you had to change something that would better the department for customer service.
What would you do to help reduce shrink?
What are your main priorities as a leader? Provide examples of how you showcase these priorities.
Have you ever had a chance to deal with angry customer and what did you do?
What do you know about Decathlon?
Describe a huge challenge how did you overcome it?
All questions were behaviorial, i.e., STAR method. Having not interviewed for many years, I was not even remotely prepared and did not do well responding to the questions. Wish I had discovered Glassdoor.com prior to that interview, it is by far the best resource to prepare you for interviews!
Fairly involved question regarding in-store process on markdowns covering profit, loss, stock levels, range management and space management on the selling floor
All fairly standard questions, describe a time when you went 'above and beyond' to provide great customer service. Tell me about a time when things didn't go to plan and what you did to resolve it.
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