Very general questions, a lot had to do with teamwork, only the HR guy asked typical "interview" questions. Conversational.
Analyste De Service Interview Questions
2,376 analyste de service interview questions shared by candidates
If we had you and one other person to choose from and you both had the exact same skills and qualifications, why should be choose you?
Why do you think you would be a good fit for the job
* Describe a time you made a mistake and how the situation was resolved. * How would you react if you were on a client call and the client was angry or yelling? * Do you work better individually or as part of team? Why? * What about Mercer made you apply for this position?
How experienced are you with Excel?
OS questions, technical questions, troubleshooting questions. Basically anything related to being an IT support specialist
Knowledge about Active Directory and Big fix patching
Describe a time you dealt with ambiguity and how it affected a decision you made.
What would you do if a printer broke and the lawyer had a deadline approaching and needed it fixed asap?
How would you explain DNS to a non-technical user?
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