Describe a time you went above and beyond for a customer.
Agent De Retention Client Interview Questions
1,294 agent de retention client interview questions shared by candidates
How would you handle an irate customer who wants to cancel their service with Dish?
*** Most Effective Part of the interview** Hiring manager provided feedback and allowed me to respond. ie: "I'm concerned you may have difficulty adjusting to a set schedule".
What was a time I set a goal and how did I go about achieving that goal?
One question that stood out was towards the end of the interview. ? What do I have/bring to the table that the other candidates don't have.
Can you handle change?
How do you handle a angry customer
They asked about a time when I had a quota that needed to be filled and how I handled it and what I did to meet it.
More behavior questions than some interviews.
Where do you see yourself in 5 years?
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