Feb 19, 2019
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Agent De Retention Client Interview Questions
1,294 agent de retention client interview questions shared by candidates
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Tell me about a time you didn't agree with a policy or procedure and explained how you approached the situation.
Try to sell me this remote so that I would want to use it.
What separates you from the other candidates outside?
Describe a situation where you had to descalate an irate customer
why comcast
How do I deal with irate people
are you comfortable with sales? tell us about your previous job? so you didn't have any sales quotas to meet at your last job? are you comfortable being on the phone?
Basic questions about customer retention and working within KPIs.
Tell me about yourself. What two components of customer service are most important to you? When faced with a difficult situation, what is your first reaction? How would you fit in with Vivint?
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