Just had the interview, unsure if I will receive an offer or not. Asked why I became a NP, how many patients I normally see daily.
Advanced Technical Support Representative Interview Questions
1,952 advanced technical support representative interview questions shared by candidates
What do you do if a QC fails?
Tell me about yourself?
Describe a time you had to troubleshoot a problem, and what steps did you take to fix it?
What would you do if you had 100 customers in a day and you had a four day turnaround period?
What would you do if you saw two coworkers laughing while they’re looking at a client's computer?
What would you do if someone had a cracked screen but they need the computer back ASAP?
[You have many things to do prior to the end of the day. How do you handle this]?
"Tell me about a time you went above and beyond for a customer" "In a fast paced environment like Geek Squad, what do you do to set yourself up for success with managing different responsibilities" "If you had multiple clients/things you were working on, how would you manage it all?"
What do you think you should be paid. Not because I was unsure of what I was worth, but because the next statement was, "Well we can't pay you that much, we start our employees out at $10" (at that time it was $10, now it is less). So don't expect to be paid fairly if you are a real IT professional.
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