As of right now I have not been asked any difficult questions. Everything thus far has been very reasonable and expected. I gather that the difficult interview questions come with the final phase of the interview when you are scheduled for the 30 minute role-play event.
For me, the most difficult/unexpected questions were those directly involving the role. For example, "You quote a car for 5 hours labor, but the body shop thinks it should be 9. Please explain in detail how you would respond to this." Or "Your supervisor wants to meet an average of 22 labor hours per month and you average 21, putting you in the middle. What would your response be?"
None of the questions were difficult or unexpected. They were about what you'd expect for this position.
I have never been to an interview like this and thought I did well to handle the stress and multi-tasking but didn't get the job. Couldn't believe they would actually role-play the entire 3-4 hours and never asked a single normal interview question. (They asked the normal questions during phone interviews) Tell me a time when...you dealt with stress or had to negotiate a difficult sale.
Why geico?
Describe a challenging situation in which you had to make a decision and convince others of your decision.
Why do you want to work for Geico?
They want to know if you can handle stress or if you are going to freak out and quit after a month. Questions can include: Do you take the stress of your job home with you? Have you worked in jobs before where frustrated people would yell at you? What is your best tactic for bring calm to that situation? Are you a perfectionist? How do you handle interruptions during the day? Etc, etc.
Why do you want to work here?
Situational questions were asked, name a time when?
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