Walgreens Customer Service Associate interview questions

I applied online and was called three weeks later to take the second part of the assessment in-store. The assessment consisted of basic math questions and customer service questions. However, I thought some of the customer service questions were kind of hard because I have no work experience and was unsure with what to do in certain situations. The next day, I was called for an interview with the manager. He asked "Name a time when..." type questions, and you have to answer it from an experience you had with either school or work.