I applied online. The process took 2 weeks. I interviewed at Vodafone (Leicester, Inglaterra) in Mar 2016
Interview
First i did a Video Interview online via webcam answering 6/7 questions after watching individual questions through the website
The next day then received a phone call telling me i had done well and was asked for my availability and flexibility, then was asked to come In-store for an in store Assessment
At the assessment i answered some interview questions and took part in a role play
Where then did a Face to Face interview, I thought this went well.
I was then told i would hear back within 1 or 2 days
Interview questions [1]
Question 1
What's the most interesting fact you've found out about Vodafone?
focus on your customer service, sales skills, and alignment with their values, asking about handling difficult customers, meeting targets, teamwork, and improving experiences, often using behavioral questions like "Tell me about a time..." requiring STAR method answers (Situation, Task, Action, Result). Expect questions about your past experiences, goals, why Vodafone, and scenarios demonstrating handling upset customers or achieving KPIs.
I applied in-person. The process took 1 day. I interviewed at Vodafone (Bath, Inglaterra) in Aug 2025
Interview
Easy. Just submitted online, had a chat with the manager and she gave me the job, Didn't actually need the job though, was basically just applying because I was bored. I actually have a full corporate job.
Online assessment followed by an in-person interview. The in-person interview was part behavioural and part sales role play. They would like to see sales skills such as customer needs being explored, a suitable pitch for a product that solves their problems/addresses their needs and closing.