I applied online. The process took 1 week. I interviewed at Vodafone (El Cairo, ) in Dec 2019
Interview
I was asked about my past experience, educational background and what did I know about customer service. Also my knowledge of Vodafone and its services and the telecommunication sector overall.
Interview questions [1]
Question 1
Introduce yourself? What is your past experience? What do you know about customer service?
Professional outlook, overall positive experience. The interview was fully structured, with a quick assessment, the actual interview and a roleplay. They explained in details the position and were open to discussion, by answering clearly all the questions.
I applied online. The process took 2 days. I interviewed at Vodafone (Lisboa, Lisboa) in Feb 2026
Interview
The person did not know anything about my CV or did not take the time to go over the job description. I had to wait for the HR representatives to get her affairs in order. While in the interview, she seemed unprofessional and underprepared
Good, interviewer was lovely and put me at ease straight away. It was a really short interview with a review of my CV and also what i could bring to the company based on my past experience and roles
