Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Vodafone

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Vodafone reviews | Vodafone jobs | Vodafone salaries | Vodafone benefits | Vodafone conversations
      Vodafone interviewsVodafone Customer Service Advisor interviewsVodafone interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Advisor Interview

      Sep 2, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Vodafone in Aug 2015

      Interview

      I applied online late July, I was one of the lucky ones and I received a telephone interview in August. My telephone interview was successful and I was asked to come in for a face to face interview. At the interview was a member of the team and the hiring manager. There was a CV discussion and the interview was very comfortable and there was no trick questions. Just make sure you be yourself and research over Vodafone.

      Interview questions [2]

      Question 1

      What attracted you to the position at Vodafone?
      Answer question

      Question 2

      Explain a time when you delivered excellent customer service
      Answer question
      9

      Other Customer Service Advisor Interview Reviews for Vodafone

      Customer Service Advisor Interview

      Mar 17, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Vodafone in Mar 2021

      Interview

      Very friendly interviewee, was split into two parts. One phone call interview & another face to face interview (over Microsoft teams). This was for a home based job. Asked you to read up on a role play 30 mins before second interview which gets sent over. Very help ful team

      Interview questions [2]

      Question 1

      Explain a time when you had to give or had been given good customer service
      Answer question

      Question 2

      Role play - a phone call to a customer
      Answer question

      Customer Service Advisor Interview

      Dec 16, 2020
      Anonymous employee
      Alejandría,
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Vodafone (Alejandría, ) in Dec 2020

      Interview

      It was new experience and fun and I’ve loved it! The interviewers was friendly enough and helped me and I’m about to start the job within weeks from now . Thanks so much

      Interview questions [1]

      Question 1

      Tell us about your self
      1 Answer

      Customer Services Advisor Interview

      Dec 5, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Vodafone in Mar 2019

      Interview

      Face to face interview, answer questions re customer service etc sell your self well you will be ok. Dress smart be positive and enthusiastic. Listening task too. Easier than filling out this form though.

      Interview questions [1]

      Question 1

      General customer service questions asked
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Huawei Technologies
      3.6★Compensation & Benefits
      avatar
      Ericsson
      3.6★Compensation & Benefits
      avatar
      Nokia
      3.5★Compensation & Benefits
      avatar
      Ooredoo Group
      3.5★Compensation & Benefits