I applied online. The process took 3 days. I interviewed at Vodafone (Manchester, Inglaterra) in Feb 2018
Interview
Online video interview, but a recorded one not live. It consists of 6 questions. You'll have 30 seconds to think of the answer before it starts recording your answer, and answer time varies between 1-3 minutes.
Interview questions [1]
Question 1
Describe an incident where you were faced with excellent customer services and how it made you feel
Hi and thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us and we'd like to wish you good luck for your future career!
Other Customer Service Advisor Interview Reviews for Vodafone
I applied online. The process took 2 weeks. I interviewed at Vodafone in Mar 2021
Interview
Very friendly interviewee, was split into two parts. One phone call interview & another face to face interview (over Microsoft teams). This was for a home based job. Asked you to read up on a role play 30 mins before second interview which gets sent over. Very help ful team
Interview questions [2]
Question 1
Explain a time when you had to give or had been given good customer service
I applied online. I interviewed at Vodafone (Alejandría, ) in Dec 2020
Interview
It was new experience and fun and I’ve loved it! The interviewers was friendly enough and helped me and I’m about to start the job within weeks from now . Thanks so much
I applied online. The process took 1 day. I interviewed at Vodafone in Mar 2019
Interview
Face to face interview, answer questions re customer service etc sell your self well you will be ok. Dress smart be positive and enthusiastic. Listening task too. Easier than filling out this form though.
