I applied in-person. The process took 3 days. I interviewed at Vodafone (Alejandría, ) in May 2017
Interview
I had 3 interviews; one was over the phone, the second one was with the HR, then I got a call that I have an interview the next day, it was with the Operations Manager
Interview questions [1]
Question 1
-Introduce yourself?
-Tell me about a time you thought out of the box?
-Recommend me a book that you read?
-What do you know about call centers?
The interview process was very straightforward and professional. It started with a brief phone screening with the HR team, followed by an online technical assessment, and finally a one-on-one video interview with the hiring manager.
Interview questions [1]
Question 1
Why do you want to work as a call center agent and how do you handle angry customers?
applied through External recruiter and call me to set an appointment for interview then request from me to talk in voice note at least 2 mins to test my english then sent me the location
Had a phone interview and then a teams call interview. Both were quite easy. Just basic info about me and the job. I had call center experience already so easy