Customer Service Representative (CSR) applicants have rated the interview process at Uber with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 26 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Uber overall takes an average of 27 days.
Common stages of the interview process at Uber as a Customer Service Representative (CSR) according to 3 Glassdoor interviews include:
Phone interview: 25%
Other: 13%
Presentation: 13%
Drug test: 13%
One on one interview: 13%
Personality test: 13%
Background check: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Uber (Limerick, Limerick) in Mar 2019
Interview
Phone screen, assignment, face to face interview. They wanted to assess your phone etiquette and how you would handle situations that a customer may face. They asked a lot of situational based questions. They explained in depth about the role and what type of candidate would be successful and allowed me to confirm why I believed I would be a good candidate to choose.
They were nice. 2 people sat me in a room and asked me questions. Just like any other interview. My friends did get an offer while I did not. You submit a resume get an interview get a decision.
Entretien en 3 étapes (rh, manager et case). Process assez classique et case basé sur le job d’account manager avec de la data à traiter. Intéressant à réaliser et roleplay réaliste challengeant mais plaisant à faire.
Interview questions [1]
Question 1
Pourquoi rejoindre Uber Eats et pourquoi le poste d’AM?
Online assessment, recruiter screening, HM behavioral round, panel interview with case study. Pretty standard process
Uber has one of the best recruiting processes I've ever seen. Recruiter was very fast at following up (either EOW or next day) and I heard they even give feedback if u don't make it to the next round