I applied online. I interviewed at The Cigna Group (Port St Lucie, FL) in Jul 2017
Interview
Quick and easy. Questions were very direct. They want to know how much customer service experience you have. Background check took about a week. Relaxed atmosphere and offer came quick.
I applied through a recruiter. The process took 3 weeks. I interviewed at The Cigna Group (Kuala Lumpur) in Dec 2020
Interview
Got a call from a TP recruiter. English assessment for an hour or less. Got interview after one week. Interviewed by supervisor or team manager. Got selected and start work after 2 weeks
Interview questions [1]
Question 1
Start with Introducing yourself. Your strength and weakness
I applied online. I interviewed at The Cigna Group
Interview
Job fair. It was fairly easy. I was asked the basic questions. How did I hear about job? How long I been in customer service? What was a time I went above and beyond and what is my availability?
Interview questions [1]
Question 1
Tel me a time you had a difficult situation and how did you handle it.