I applied through a recruiter. The process took 3 weeks. I interviewed at The Cigna Group (Kuala Lumpur) in Dec 2020
Interview
Got a call from a TP recruiter. English assessment for an hour or less. Got interview after one week. Interviewed by supervisor or team manager. Got selected and start work after 2 weeks
Interview questions [1]
Question 1
Start with Introducing yourself. Your strength and weakness
I applied online. I interviewed at The Cigna Group
Interview
Job fair. It was fairly easy. I was asked the basic questions. How did I hear about job? How long I been in customer service? What was a time I went above and beyond and what is my availability?
Interview questions [1]
Question 1
Tel me a time you had a difficult situation and how did you handle it.
I applied through a staffing agency. I interviewed at The Cigna Group (Kuala Lumpur) in Sep 2020
Interview
A great, clear instruction of the work. And usually will be two processes in order to confirm the role. It will be a grammar , comprehensive and writing exam which you have to answer in 30 minutes