I applied online. The process took 2 days. I interviewed at The Cigna Group (Phoenix, AZ) in Jan 2016
Interview
Took an hour long questionnaire regarding personality and work ethics. This 60 minute assessment also included simulated customer service where you take calls and navigate through the screens to find answers the callers are needing information on. A lot of questions to have to finish and still have time for simulated exercise within your hour timeline. I think I did well so crossing my fingers for the next step which is to get an interview.
Interview questions [1]
Question 1
They gave scenarios in which you would state how you would handle yourself.
I applied through a recruiter. The process took 4 weeks. I interviewed at The Cigna Group
Interview
I applied through a recruiter, the process took about a month only because the first position I applied for was filled and they recommended me for another interview I went in for that interview and it was about 45 minutes long, they asked lots and lots of questions a lot more than the first interview I had with them, the interviewer made me feel comfortable and if was an overall okay expierience always have a great attitude and be super friendly as well.
Interview questions [1]
Question 1
tell me about a time when you had an upset guest and how did you turn the situation around?
I applied online. I interviewed at The Cigna Group
Interview
I went online to apply 2weeks later I got a call from HR went to interview got called back for a second. Went to second interview got the job and started 2weeks later after the drug and background check.
2
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