The Cigna Group Claim Processor interview questions

I first had an interview with a staffing agency and then one with Cigna about a week later. They went through my resume and asked me behavioral questions. I did not receive any positive/negative feedback during the interview. My interviewers were extremely difficult to read; therefore, I could not evaluate my performance based on feedback.

The interview process was completely over the phone. Three individuals were on the call; HR representative and two managers. There was only one interview before an offer was made. The questions were straight forward and mostly consisted of behavioral type of questions. They emphasized working on virtual teams and described the job in detail. The company does perform a background check but does not require a drug test for this particular position.