I applied through an employee referral. I interviewed at Tesla (Honolulu, HI) in May 2015
Interview
You will speak with several representatives starting with the recruiting team (by phone).
Each person you speak with is a check point that will lead to the next person if approved.
Eventually you will be screened by other Tesla Service Managers either by phone or in person depending on your location.
If you are deemed highly compatible, they might fly you out to meet with a regional service manager.
Be prepared for potentially long wait times between interviews.
Be yourself and ask questions.
Tesla is known to have one of the best if not the best service.
Know your stuff well, answer questions naturally.
Interview questions [1]
Question 1
Explain a difficult situation and how you handled it.
I applied online. I interviewed at Tesla (Miami, FL) in Apr 2025
Interview
Very wishy washy from the beginning. Got all the way to the final round just to be told they went with someone with more automotive experience...which they knew I didn't have from the beginning.
I applied through a recruiter. I interviewed at Tesla (Orlando, FL) in Jun 2023
Interview
Multiple interviews with recruiters and regional managers. Final interview with store leaders. Was surprised they didn’t talk about the guest experience, more focused on business results and how many hours you are willing to work.
I applied through a recruiter. The process took 4 weeks. I interviewed at Tesla (París) in Oct 2021
Interview
Simple ouvert sans, une discussion et un echange au lieu des entretiens traditionnels. Bon processus mais assez long sur 1 mois et toujours en cours. Plusieurs entretiens HR, SM et SSM avant le business case.