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      Customer Assistant Interview

      Apr 12, 2016
      Anonymous employee
      Newton Aycliffe, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tesco (Newton Aycliffe, England) in Apr 2016

      Interview

      Applied online, received a phone call after about a week inviting me for an interview, interviewed a few days after that. Interview was positive and a nice atmosphere, I felt at ease and could be myself. I was taken to a room with one lady asking me questions and another lady taking notes. I was asked if I wanted a drink and had a coffee made for me (if they offer, take it, it's tasty). I filled in a few sheets about any medical problems and read and signed some rules and regs. I was asked about flexibility and working holidays/nights which seems important to them. Then came some competency based questions, there were four questions about experience, how you dealt with certain situations etc, what you would expect really. Nothing difficult or any sort of trick questions, they wanted to find out about me more than anything. After the questions, I was taken onto the shop floor and buddied up with a lady at the checkout to see how I would interact with customers, it was pretty fun. The ladies who interviewed me didn't watch over me as I did this exercise, they were supposed to come back after half an hour and let me go home but I ended up staying for an hour before asking someone if they were coming back (I didn't know if it was part of the exercise or not so I didnt want to ask if I was done in case it hurt my chances). The lady who was writing notes in the interview came to collect me after I asked and it seems they actually forgot about me. She seemed really nice and even offered me her cigarette lighter afterwards. I haven't received an offer because I only interviewed the day I wrote this.

      Interview questions [4]

      Question 1

      What was your biggest disappointment and how did you overcome it?
      Answer question

      Question 2

      Name a time you had to adhere to company policies you didn't agree with and how you dealt with it.
      Answer question

      Question 3

      When have you gone out of your way to help someone with difficult/different needs? (it was something similar to this, probably not exact)
      Answer question

      Question 4

      How do you adapt your way of speaking to different types of people?
      Answer question
      23

      Other Customer Assistant Interview Reviews for Tesco

      Customer Assistant Interview

      Jun 17, 2026
      Anonymous employee
      Glasgow, Escocia
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco (Glasgow, Escocia)

      Interview

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Interview questions [1]

      Question 1

      How do you ensure the best customer experience?
      Answer question

      Customer Assistant Interview

      Jun 3, 2026
      Anonymous employee
      Maidstone, Inglaterra
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, Inglaterra)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      May 27, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question