Tesco Customer Sales Assistant interview questions

one to one group exercise hey asked things like: - why Tesco? - Describe a time you have been put in a position of trust. - Name a time a manager has introduced something you disagreed with, how did you react? - Describe a time you have been disappointed and how you dealt with it. - Describe a time you worked in a team to reach a target. - Describe an example of good customer service. They use automated software where 'fails' get out into one box (that aren't looked at by anyone) and these people will receive a rejection email quite soon after submitting their form. People who pass are put in another folder and receive a vague email saying their application is being reviewed. People in this folder are likely to be contacted for interview (unless too many applicants have passed and then managers will short list from that group based on your other application data). So, your questionnaire answers are the only important details in that initial stage.