Customer Service Representative applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 62.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 11 days.
Common stages of the interview process at TP as a Customer Service Representative according to 26 Glassdoor interviews include:
Skills test: 22%
Phone interview: 18%
Personality test: 15%
One on one interview: 12%
Group panel interview: 10%
Presentation: 8%
IQ intelligence test: 7%
Other: 5%
Background check: 2%
Drug test: 2%
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The interview process is simple, you fill out your application online they call you in 3-5 days for your inteview. fill out paper work, take an assessment test and they give you a selcetion of hours you can work and then give you a start date
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.