Customer Service Representative applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 62.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 11 days.
Common stages of the interview process at TP as a Customer Service Representative according to 26 Glassdoor interviews include:
Skills test: 22%
Phone interview: 18%
Personality test: 15%
One on one interview: 12%
Group panel interview: 10%
Presentation: 8%
IQ intelligence test: 7%
Other: 5%
Background check: 2%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at TP
Interview
Pretty easy and through interviews process completed a background check and drug test and accepted my offer pay is decent overall and also they only had second shift available but said within six month I will be able to switch to first shift
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.