Customer Service Representative applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 62.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 11 days.
Common stages of the interview process at TP as a Customer Service Representative according to 26 Glassdoor interviews include:
Skills test: 22%
Phone interview: 18%
Personality test: 15%
One on one interview: 12%
Group panel interview: 10%
Presentation: 8%
IQ intelligence test: 7%
Other: 5%
Background check: 2%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
It's hard but it's for the sake of company's success. The process maybe hard but what they did is to test the skills, attitude and loyalty of an individual if it meets their standards and is capable of doing task their company is needed.
Interview questions [1]
Question 1
What is BPO and what are the examples of Costumer service?
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.