Customer Service Representative applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 62.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 11 days.
Common stages of the interview process at TP as a Customer Service Representative according to 26 Glassdoor interviews include:
Skills test: 22%
Phone interview: 18%
Personality test: 15%
One on one interview: 12%
Group panel interview: 10%
Presentation: 8%
IQ intelligence test: 7%
Other: 5%
Drug test: 2%
Background check: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at TP (Philippine) in Apr 2018
Interview
First there will be an exam. You have to be able to understand and answer the questions written in English. Know your pluralizations, pronunciations, etc. Next, HR Interview. HR will just assess and find out if you are professional enough to do the tasks that will be assigned to you. Then, Manager Interview. The manager will just verify your answers in the HR interview, and get to know you. How are you as an employee? What motivates you, will you be a good subordinate, etc.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.