I applied online. I interviewed at TD (Chatham, ON)
Interview
A 4-week process. Got a call from the recruiter to set with basic questions. Was called at the branch to interview, the interview was conducted by the branch manager and the supervisor. Asked questions related to customer service and business development.
Interview questions [2]
Question 1
If you find one of your co-workers not helping out your customers and ignoring the line-up, what would you do?
Received initial email about availabilities and locations. After three weeks, I received the first interview with HR (one hour), followed by another HR interview few days after (30 minutes). Both formats are similar.
Interview questions [1]
Question 1
- basic yes/no eligibility questions
- why TD
- why this role
- customer service experiences
- behavioural questions
There were 2 interviews with the HR tram. The process was smooth, the questions were normal (no wierd ones), and the recruiters were very professional and welcoming. Based on the interviews only I felt like 'Yes, I would want to work with this type of people, with this type of culture.'
Multiple Interviews to be waitlisted. Then ghosted. Did not contact me to tell me I was no longer waitlisted. Told me I could wait for up to a year for an opening. Nobody is going to wait that long.
Interview questions [1]
Question 1
How have you in the past, were required to upsell a product to a customer.