I applied mid september 2024, got a reply early november by email. the interview process is two parts (could be the same person depending on schedule). first interview are general questions, tell me about yourself, why you want to apply, why TD, where do you see yourself in 5 years? can you describe a time where you went above and beyond for a customer? how would you deal with a frustrated customer, how do you deal with mistakes? Pro tip: try to provide detailed examples from your old job second interview are more scenario questions, how would you show a client how to use the app, a cx comes in with a large amount of money what would you do or suggest?, pro tip: try to learn how the app works in general, the more you know about TD the better they'll like you. Don't lie about any previous job, don't lie about the length of your previous jobs, don't lie about your roles, don't lie about certifications or diplomas.