I applied online. The process took 3 weeks. I interviewed at T-Mobile (Tacoma, WA) in Mar 2014
Interview
You apply online and take assessment test. The testing is easy, there are customer service situations and by your answer they determine if you are great sales person and also has great customer service abilities.
After the assessment test they will give you a call if you are picked to be a candidate. Then there will be 2 or 3 interviews, if you didnt do well first interview then you are out of luck...so first impression is really great!
They basically want three things from you, #1 you have to be a great out going, people person, listeners instead of speakers and always energetic to fire up the team.
#2 They need to see u can sell, if you have experience of selling and successful at it then u are the one! brag about how well u can sell or had.
#3 you are honest and supportive, they want you to have T-mobile culture and blend well with them.
Lastly if u tell them u are going to stay for 2 years or 1 year....they wouldn't want you, tell them u plan to stay long and climb to the ladder!
I applied online. The process took 1 week. I interviewed at T-Mobile
Interview
I applied online, withing 2 days they called and said they were having a recruitment day at one of their store. I went in and interviewed and was told I would get a call back from a local manager. A couple of days later I had an interview with a store manager and was hired 1 day later.
All their questions are expected to be answered in 1 way. They want to know about a situation, how you handled that particular situation and what you learned from that particular situation.
Interview questions [1]
Question 1
They asked me to sell them a particular phone on the spot.
I applied online. The process took 2 weeks. I interviewed at T-Mobile
Interview
Easiest interview ever. No hard questions, only one scenario question, the rest felt like a date, to be honest. If you're reading this and freaking out, relax!!!!! I freaked out for no reason and felt so dumb that I did because it was so simple. Remember that the manager is a person too. We all bleed the same and have feelings, just treat it like a conversation with a friend. It was easy and comfortable.