T-Mobile interview questions

I had a phone screen with Human Resources and the hiring manager. These interviews focused on my employment history, skill set and general human resources/personality questions, These interviews were positive and pretty thorough. The in person interview was with the hiring manager and her team of 4.

The first question asked was regarding my job experience. My resume contained pretty good experience in public relations and management experience from eight years in the military. I also had an Associate degree with a 3.61 GPA. Although I did not have actual retail sales experience, I figured it would be enough to get a simple retail sales associate job while I finished my Bachelor's degree. I was wrong. As soon as I mentioned that I did not have actual sales experience, the interviewing manager said he did not feel I was qualified. Maybe he was having a bad day, but an associate degree should show an employer that you are trainable.